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I’m a parent or carer, how can you help me?

"We work inclusively with parents and carers to ensure the best care and support."

How this service works

We understand...

Being the parent or carer to someone with learning disabilities can sometimes be overwhelming. The decisions and options and evolving care needs can make for daunting times for parents and carers. At Les Amis, we operate an inclusive support service for parents and carers, in order that their needs are considered alongside the needs of our residents. 

We aim to place the safety and wellbeing of our residents and service users at the heart of everything we do. That includes the support we provide to parents and carers, and to the wider family. Our services are tailored to individual needs, with every consideration given to the family as a whole, because the best way to promote independence, and enhance dignity, is to provide a personalized package of support that includes everyone who matters. 

By empowering our residents and service users to speak up, they can let us know if they want to change any element of their care. Les Amis is there to provide support, information and direction to optimize the benefits to people who use our service. We endeavor to build strong relationships with families and encourage good two-way communication, to hopefully ensure that everyone's needs are being met. 

What are the homes like?

We strive to ensure that our homes are literally a home away from home. No-one makes a home quite like our parents, but at Les Amis, we aim to provide a secure and welcoming environment for all of our residents. Our homes offer suitable living accommodation for adults, young people and children, with specific homes for the different age groups.

We have two specialist respite homes: Maison Allo and Mourant Lodge.

Maison Allo, in St Saviour, provides respite care in a safe and relaxed environment for children and young adults aged 14 to 21 years who have a mild to moderate learning disability, and/or associated conditions. The upgraded centre provides full disabled access on the ground floor, improved parking, a new kitchen and lounge and a redesigned garden.

Our adult respite home is the purpose-built facility at Mourant Lodge in Trinity, which caters for those aged 18 years and over, but is also equipped for Islanders with complex needs. 

Having two age-specific respite care homes means that we can give essential stability and support to Islanders with learning disabilities as they make the often challenging transition from childhood to adulthood. 

What do residents do during the day?

Offering choice and autonomy is one of our core philosophies at Les Amis, so how our residents spend their time is largely down to them. However, we do provide life-skills training, arts and craft workshops, and sports, as well as facilitating normal everyday activities. These can range from going out for a walk, to attending clubs, undertaking work, seeing friends, visiting the shops, having a swim or just going to the beach.

Our Care Promise

Caring for a disabled family member or friend is a great act of selflessness and unconditional love, but it can also be mentally and physically draining. At Les Amis, we provide respite care for the parents and carers of Islanders with learning disabilities, giving them time to recharge their batteries while their loved one spends time away from home, safe in the knowledge that they're being cared for in a safe, welcoming and supportive environment. 

We also ensure that the individuals staying with us have the opportunity to socialize with others and we aim to get them involved in a variety of different activities.

The service operates seven days a week, 365 days a year.

Is Les Amis free to use?

To the families we support, in essence, yes it is. 

Disabled Islanders are eligible for support from the States of Jersey through their benefits (such as the long term care scheme) which we use - together with money that we raise ourselves through events, campaigns and donations - to fund our services. We are not directly funded by the States, but taxpayers do support Les Amis and our residents indirectly.

Do you support all ages?

Our support starts at five years of age, through our short break scheme, and this can continue to the age of 18, if required. Maison Allo, one of our two residential respite facilities, caters for children and young adults aged from 14 to 21 years while the other, Mourant Lodge, is a purpose-built respite home for adults aged 18 years and over. 

We are also planning to build a special dementia unit for Islanders with learning disabilities which will enhance the support we currently provide to adults requiring a residential full time placement. 

In short, we want to provide a full lifetime service for the Island’s most vulnerable residents.

What about diagnosis of learning disabilities?

A learning disability can be diagnosed at any time. A child may be diagnosed at birth, or you might notice a difference in your child's development during early childhood. For some people it may be many years before they receive a diagnosis, while others may never receive a diagnosis at all

Although getting a diagnosis can be a very difficult and emotional experience, it is often the first step to accessing the care and support needed for the future.

Les Amis is on hand to support parents and carers from the very start of their journey in making a suitable plan for a child with learning disabilities. 

​How can I make a comment or complaint?​

If you have a comment on how we could improve our services, or would like to tell us about other aspects of the service you have received, you can phone us on 01534 850600, or fill out the form on our feedback page

Getting in touch

We’d love to hear from you if you want to find out more. We’re based at Five Oaks, close to the JEP, so feel free to pop in during working hours. Or give us a call on 850600 or email info@lesamis.je. Alternatively, you can message us through Facebook or Twitter.

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